What type of information are you looking for?
Ordering online offers a quick and easy way for you to request some of your favorite items before you head to the store. Access is simple: Visit the Order section of our website.
Artisan sandwiches, sliced meats and cheeses, pizza, and a variety of platters are available through the Order section.
Yes. You can enter your name and phone number with each order so we can contact you if we have any questions. Update your contact information in your Account Settings.
Changes are always welcome, even after you submit your order. Just call the store. The store phone number will be listed in your order summary or email confirmation.
The store preparing your order will contact you so they can make a proper substitution.
Yes. Your cart will be saved as in-progress for up to 30 days.
Yes. You can visit our site and order online from your mobile device. See our full list of supported devices.
If you have any questions about the preparation or pickup of your order, please contact the store handling your order for assistance. If you'd like to report a technical problem with the site, please visit our contact page.
We've made it easy for you to customize your order by size, bread, cheese, toppings, heating options, and combo requests. Start your order.
Select your drink and side item just as if you placed your order in the store. Remember to pick up your combo items before you head to checkout!
When you've finished your order, you'll be offered a list of pickup times so that you can choose the most convenient time for you. The average wait time for one item is about 25 minutes. As your order size increases, wait time may also increase. During busier times, wait time may be longer than anticipated.
For platters, please order at least 24 hours in advance. When you've finished your order, you'll be offered a list of pickup times so that you can choose the most convenient time for you. Platter orders placed prior to noon can be picked up at any time the next day. If you place your order after noon, the earliest pickup available will be after noon the following day.
Yes. Coupons can be applied at checkout when you pay for your order in-store.
Yes. If any of the items featured online for in-store pickup are on sale, then the site will automatically reflect the sale price.
No. This service is available to you without any additional fees or charges.
Platters and cakes can be canceled up to 24 hours from your scheduled pickup time. Other items can be canceled if it is more than 2 hours from your scheduled pickup time. Please contact your store to cancel.
Yes. If you need to cancel part of your order, please contact your store. Refer to your email confirmation for the store contact information.
Your pickup number will appear on your final order summary once you have submitted your order. Additionally, you will receive your pickup number in a confirmation email.
Your order will be ready by the pickup time you selected at checkout, unless a store associate contacts you.
The confirmation email will describe where to pick up your order.
Yes, you can. They'll need the pickup number to identify your order.
Publix GreenWise Market is committed to providing fresh, high-quality products, so our associates will remove an order after a certain amount of time to ensure optimal freshness. If you miss your scheduled time and your order has been removed, please contact an associate in the store and we'll be happy to create the order fresh for you.
Providing you with great service is our policy. No tipping, please.
Yes. You can pick up your order during regular operating hours of the store you selected when placing your order.
Contact the store where you ordered it. Refer to your email confirmation for store location and contact information.
We use your information to send you an email confirmation of your order, which includes your pickup number and price details. Also, we may need to call you to verify instructions or change an order.