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The store’s contact information may be found online at publixgreenwisemarket.com.
Call 1-800-242-1227 for store-related comments. Customer Care hours are 9 a.m. – 6 p.m., Mon-Fri, and 9 a.m. – 12 p.m. on Saturdays. Closed on Sundays.
Customer Care is also closed Memorial Day, Independence Day, Labor Day, Thanksgiving, Christmas, and New Year's Day.
Customer satisfaction is our guarantee: "We will never knowingly disappoint you. If for any reason your purchase does not give you complete satisfaction, the full purchase price will be cheerfully refunded immediately upon request."
If for any reason you are unhappy with your purchase, we want to make it right. If you don’t have a receipt, we will cheerfully give you credit in the form of a Publix GreenWise Market gift card.
To return or exchange an item with a receipt, simply bring it to the store and we will replace it or give you a full refund in the form of your original payment.
We reserve the right to limit refunds based on misuse or where prohibited by law.
Our Publix GreenWise Market Promise guarantees that if during checkout, the scanned price of an item (excluding alcohol) exceeds the shelf price or advertised price, we will give the customer one of that item free. We will charge the lower price for the remaining items.
Publix GreenWise Market gladly accepts cash, checks with proper identification, debit cards, and four types of credit cards: American Express, Visa, Mastercard, and Discover Network. We also participate in the Electronic Benefits Transfer (EBT) program.
Yes. Publix GreenWise Market offers a quick and easy way to order your favorite items, platters, and more. Start your order today!
Yes. Publix GreenWise Market delivery, powered by Instacart, is available in select zip codes!
You can purchase a Publix GreenWise Market gift card for any amount from $5 to $500 at checkout in any of our stores using cash, check, debit, or credit card.
To check the balance on a Publix GreenWise Market gift card, visit the Customer Service counter at any Publix GreenWise Market or Publix Super Market, or check the last receipt on which the gift card was used.
Publix GreenWise Market does not offer any money services including check cashing, money transfer services, or money orders for sale.